Returns & Exchanges
At Shop Zoco, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of delivery. All returned garments must be in their original condition, unworn and with tags attached, to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging to ensure they arrive safely at our warehouse.
Ship It Back
Drop off your package at any authorized carrier location; you will receive a tracking notification once the shipment is scanned.
Receive Your Refund
Once our quality control team inspects the items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing